Compliance-First Framework

Your Data. Protected by
Design.

We make healthcare AI trustworthy — from data encryption to compliance with the highest industry standards.

Platform Security Status

Compliance & Security
at HealthOrbit AI

At HealthOrbit AI, security and compliance aren’t just checkboxes—they’re foundational to everything we build. We understand that as healthcare professionals, your patients’ trust is paramount, which is why we’ve designed our platform with privacy and security at its core.

Platform Security Status

Our Security Control

Platform Security Status

Certifications & Policies

HIPAA

Health Insurance Portability and Accountability Act

GDPR

General Data Protection Regulation

DCB0129

Clinical Risk Management Standard

Cyber Essentials

UK Government-backed cybersecurity certification

DCB0160

Clinical Risk Management Implementation

SOC 2 Type II

Service Organization Controls

ISO 27001

Information Security Management

DCB0160

Digital Technology Assessment Criteria

Platform Security Status

NHS Compliance Documentation

Available Documentation

Request access to our NHS compliance documentation

DCB0129 Safety Case Report

Clinical safety case demonstrating risk management for our healthcare software

Risk Management Plan

Clinical safety case demonstrating risk management for our healthcare software

Hazard Log

Clinical safety case demonstrating risk management for our healthcare software

NHS DSPT Toolkit

Clinical safety case demonstrating risk management for our healthcare software

DPIA Template

Clinical safety case demonstrating risk management for our healthcare software

Data Processing Agreement (DPA)

Clinical safety case demonstrating risk management for our healthcare software

NHS DTAC

Digital Technology Assessment Criteria compliance documentation

Platform Security Status

Frequently Asked Questions

1- How does HealthOrbit AI ensure the privacy and security of patient data?

We use end-to-end encryption for all data in transit and at rest. Patient data is only accessible to authorized users. Access is monitored and logged, and our system is hosted on secure, compliant cloud infrastructure.

We provide 99.9% uptime SLA for enterprise customers. Our system includes real-time monitoring, automatic failover, and disaster recovery protocols. Outage alerts and support response procedures are in place to maintain operational continuity.

Yes. HealthOrbit AI undergoes regular penetration testing and independent vulnerability assessments to validate our infrastructure and application security. We also maintain up-to-date compliance with the NHS DSPT Toolkit and have completed DCB0129 Clinical Safety documentation.

Yes. HealthOrbit AI is EHR-agnostic and can integrate with most major systems via FHIR APIs, HL7, or custom middleware. We work with your IT team to ensure seamless interoperability and data flow.

Yes. HealthOrbit AI aligns with the NHS Digital Technology Assessment Criteria (DTAC). We have completed the Data Protection Impact Assessment (DPIA), Clinical Safety (DCB0129), and DSPT self-assessment, and are progressing toward full DTAC submission.

Platform Security Status

Our Subprocessors

HealthOrbit AI carefully selects service providers that meet our strict security and compliance standards. All subprocessors undergo thorough security assessments and are contractually bound by data processing agreements.

Amazon Web Services

Cloud Infrastructure

Google Workspace

Business Operations

For a complete list of subprocessors including contact details and security assessments, please contact our compliance team.

Platform Security Status

Compliance Updates & Changelog

What Changes in a Clinic When the AI Receptionist Takes Over Patient Calls

Say it's a busy Tuesday. Someone's checking in at the desk, the phone kicks off, and both want help at the same moment. One has to wait. The line drops to hold, and a few callers give up before anyone reaches them. An AI receptionist for medical clinic front desks answers right as the call comes through, even with several lines going together.

ADOC Documentation: What Abu Dhabi Doctors Must Record for Each Visit

ADOC documentation requirements are the details Abu Dhabi doctors record in each outpatient note so the visit can be coded, classified, and paid correctly under the Abu Dhabi Outpatient Classification (ADOC).

DHA Claim Resubmission: How to Correct, Appeal, and Reconcile in Dubai

DHA claim resubmission is the process a Dubai healthcare provider uses to send a denied or underpaid claim back to the insurer through eClaimLink after the remittance advice arrives. There are three resubmission types: correction, internal complaint, and reconciliation. Providers have 21 calendar days from receiving the remittance advice to resubmit, and each claim allows a maximum of two resubmissions, with reconciliation counted as the second.

ADOC Shadow Billing Errors: How Clinics Can Catch and Fix Them

ADOC shadow billing errors are mistakes in the trial outpatient claims that Abu Dhabi providers submit on Shafafiya under the Abu Dhabi Outpatient Classification (ADOC).

DHA Claim Rejection Codes: A Working Reference for Dubai Billing Teams

Every remittance file from eClaimLink tells a story, but it tells it in code. A single line marked AUTH-001 or MNEC-004 can mean a lost payment, a quick resubmission, or a full appeal, depending on how fast your team reads it.

ADOC Shadow Billing: What Abu Dhabi Providers Must Submit Before 1 January 2027

ADOC shadow billing is the mandatory test phase for the Abu Dhabi Outpatient Classification (ADOC), the new payment system for outpatient care. Since 1 July 2026, ADOC-classified claims data must be submitted through Shafafiya, without affecting usual claims settlement, payment, or approvals. Under DOH Circular 76/2026, the phase covers DOH-licensed outpatient providers, insurers, and TPAs, except dental providers and pharmacies. ADOC is scheduled to become th

Need additional compliance information?

Contact our dedicated compliance team at Info@old.healthorbit.ai

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